get ready for your adventure

Payment is required at the time of booking. Cancellations & changes are accepted up to 48 hours prior to scheduled activity time without penalty. Any cancellations made in 48 hours of reservation time will be charged at 50%. Cancellations made within 24 hours of departing activity time or “no shows” will not be refunded, credited, or rescheduled to another date. Sorry, NO EXCEPTIONS.(Please note that Group Reservations have stricter guidelines & are detailed in the next section)

Cancellation requests must be made in writing by email to hello@vistalagoadventurepark.com.

PLEASE NOTE: Any cancellation resulting in a refund will be MINUS the 3% online booking fee.

We offer an exciting, fun, & affordable activity for the whole family. As such, we are very popular & are often completely sold out. Before making a reservation, we will assume you have read the following:

Please only reserve the exact number of spots you need.

Confirm all participants are willing & able to do this activity, (not terrified of heights, in good health, & able to adequately perform the tasks required of them, fit within our operating parameters – Minimum 60 lbs. – Maximum 250 lbs., wearing the proper shoes, etc. Please call us with any questions! 805-710-7970

Group reservations of 10 or more are only guaranteed if paid in advance & paid together, not individually. A refund will be given for whole-group cancellations more than 7 days in advance. Whole-group cancellations within 7 days but more than 48 hours will be subject to a 50% cancellation fee. Partial-group cancellations within 48 hours are subject to a 100% cancellation fee. Circumstances that require us to close the entire park, other than weather, will result in a session credit or refund by original method of payment. This is a % credit or refund based on the time remaining in your session.

PLEASE NOTE: Any cancellation resulting in a refund or partial refund will be MINUS the 3% online booking fee.

Before engaging in any Vista Lago Adventure Park or zip line activities, each participant must first carefully read & sign the VLAP waiver. This waiver is part of the online reservation process, but if you plan on just dropping in, you can print & fill out the form at home to save some time & get you on the course that much sooner!

We want our park to be open as much as you do, but we also want you to be safe! If you have any concern in times of inclement weather or high winds, please call our Welcome Center at (805) 710-7970 prior to coming out. We reserve the right to close the park at any given time due to weather. Thankfully we are on the Central Coast, where those days will be few & far between!

Yes, for your safety & the safety of our staff, the following weight restrictions are enforced:

The Cub Park Minimum weight is 40 lbs, maximum weight is 250 lbs. This will be verified with a scale in the harnessing area. If you make a reservation & are not 250 lbs or less according to our scale, you will not receive a refund. Small children may need an adult to accompany them.

The Upper Park Minimum weight is 60 lbs, maximum weight is 250 lbs. This will be verified with a scale in the harnessing area. If you make a reservation & are not 250 lbs or less according to our scale, you will not receive a refund.

Adventurers must be able to reach up 5ft for the Squirrel Zone & Quail Trail, & reach 6ft for Deer Run & Black Bear. That height is to the middle of the palm of the hand, standing flat-footed. His/her fingers must be above our measuring line. No refunds or credits will be issued if we are not able to move your child to the Cub Course.

Our trained guides are stationed on the courses to encourage everyone & assist if needed. Please don’t assume your child will be able, or willing, to participate in an activity that is challenging & unfamiliar without a parent or older sibling participating with them.

With that in mind, we suggest:

The Cub Course: 6+ years old are okay to go alone. Under 6 should have a chaperone (12 yrs or older) with them.

The Upper Park: 12+ year olds are ok to go alone. Under 12, we require one chaperone (14 yrs or older) per participant.

Please be sure to read the height & weight requirements, too!

Not necessarily…you may supervise your child from the ground, for which there is no charge. We have a large viewing deck with benches for you to enjoy watching from a short distance.

PLEASE READ THE Q&A ABOVE THIS ONE!

Yes, our expert guides are with your group the entire time of your adventure.

Close-toed shoes that tie (tennis shoes, hiking shoes or boots) are required. Please- no sandals, flip flops, or Crocs.

Please wear comfortable clothes that allow you to climb in a full body harness, a layer that zips (hoodie, fleece, jacket) so that it can be taken off or put on over a full-body harness.

We will provide gloves, but feel free to bring your own if you prefer.

We love having birthday celebrations here at Vista Lago Adventure Park. Vista Lago Day Use Area has many picnic areas & BBQ pits for your use. Remember, the picnic areas are first come first serve, so plan ahead. We also have a deck area with several picnic benches available for you use, again first come first serve. We have special group rates for birthday parties of 8 or more, please call (805) 710-7970 for information. Remember, we do have age requirements for our courses & require on course chaperones as well. Please see our age requirements above.

We’re glad you asked!

We serve great food & refreshing drinks at the Sipline Bar & Grill!

Sorry, no outside food & beverages are allowed to come through our gated area.

Dogs are allowed at Lopez Lake & must be keep on a leash at all times. At the Vista Lago Adventure Park area, you may have your dog with you at the viewing deck or anywhere outside of the course entrance. Again, your dog must be on leash & if you know he/she is a barker or disturbed by a lot of commotion & activity, then we kindly ask you to keep your pet at home or at your campsite.

Absolutely. The Park is built to the standards of the ACCT (Association of Challenge Course Technology) specifications, among the most stringent ropes course safety standards in the world. In addition, our parks undergo a thorough inspection by the State of California & San Luis Obispo County each year.

There is a $10 dollar entrance fee per vehicle to Lopez Lake recreation Area. There may be additional fees for buses, boats, pets & more. Parking is free once you are inside the park. There are many things to do within Lopez Lake Recreation Area. Please plan to spend the day in the park & enjoy!

Visit SLO County Parks for more information.

Sorry, we don’t.

Yes to both! Gift certificates are available for purchase online & can be printed from your home. Gift cards are available for purchase by calling us or coming to our Welcome Center. Both are redeemable online.

Yes! We’re proud to offer the following discounts:

Groups

Groups of 8 or more will receive an automatic 10% discount when booked online together.

Seniors

You’re only as old as you feel right?! Live life to the fullest. 10% off for adventurers 65+!

Teachers

Teachers + Vista Lago Adventure Park = 10% discount! Bring your faculty ID & let recess begin!

Military & 1st Responders

Thank you for your service! Get 10% off with an active duty Military ID or 1st Responder Personnel ID